الفهرس | Only 14 pages are availabe for public view |
Abstract Clinical governance climate has a significant relationship with both healthcare providers’ job empowerment and patients’ satisfaction. The implementation of clinical governance principles, such as consumer value, clinical audit, clinical risk management, and management and professional development, can lead to improved job empowerment for healthcare providers. This includes increased job satisfaction, empowerment, and opportunities for professional development. Additionally, clinical governance plays a crucial role in ensuring high-quality healthcare services, which in turn can positively impact patients’ satisfaction (Irina, et al., 2019). Aim of the study: The present research aim was to identify the clinical governance climate and its relationship with each healthcare provider’s job empowerment and patients’ satisfaction. Research design: A descriptive exploratory research design will be used to conduct this study The setting of the study This study was conducted at the inpatient units of Matrouh general hospital, which is affiliated to the Ministry of Health and Population (MOHP) in Matrouh Governorate. It is the largest general tertiary care hospital that admits all types of medical, surgical, and critical care cases. Also, it concentrates on patients with acute and chronic illnesses needing relatively short-term care and long-term care. This hospital is equipped with 376 beds capacity and the largest number of health care providers. The total number of inpatient care units that were included in the study was 12 units. This hospital was selected because it is the first hospital in Matrouh Governorate that takes the initial steps to achieve the requirements of accreditation developed by GAHAR and aspires to be registered in Universal Health Insurance Systems. Subjects of the study The participants in the study included: A) Healthcare providers: The target population of the present study was all healthcare providers (n = 546) who had been working in the above-mentioned selected setting and they were termed as physicians, nurses, pharmacists, and technicians involved in the patient units. A non-probability quota sampling technique was used to recruit the study participants (n = 301) who were willing to participate in the study at the time of data collection. They were directly or indirectly dealing with patient care and had no administrative activities. In addition, they were eligible to work in the selected hospital for at least 6 months to become familiar with the hospital system. B): Patients Based on the total number of patients admitted to inpatient units of the above-mentioned setting in the last six months from May to October 2022 (n = 905). A non-probability convenience sampling technique was used to recruit the average number of patients n=151, patients who were willing to participate at the time of data collection, their ages ranged from 18 years old to 65 years old, as well as they were admitted to the hospital for the first time. |