الفهرس | Only 14 pages are availabe for public view |
Abstract A remarkable growth in some industrialized countries was recognized lately in the pharmaceutical industry field, which serves as national security of the state. This was due to some changes that have been occurred in national and multinational pharmaceutical sector as a whole, that consequently resulted in a significant technological development. The core of our research is to stabilize processes done inside the supply chain of the pharmaceutical sector, beginning from customers‟ demands, with information shared till distributors, to reach an improved operational performance. The main objective of the research is to point on the vital difficulties that faced the Egyptian pharmaceutical sector during the stabilization process to improve performance. The heart of our research is the inventory management IM which is the key to improve operational performance. The problem is analyzed, strengths and weaknesses of the sector is identified to measure the effect of inventory management control systems in the supply chain, follows by a set of solutions and recommendations to guarantee the stability of the supply chain to improve operational performance (which is the aim of the research study). The problem exists in the supply chain stability, to complete its processes smoothly and effectively from the beginning of the chain till the end, the way that can impact on the operational performance positively. By examining variables of the study, errors can be depicted, to minimize distortion problems of the supply chain that result in a phenomenon of “Amplification Effect”, in which it stops the activities inside the chain completely from doing its work properly. All this, in order to keep prevent the chain for better work, and to ensure its stability to improve operational performance. Added that, comparative studies and theoretical background of the research help the researcher to measure and evaluate the relationship between supply chain inventory management SCIM as an independent variable with its dimensions (supply chain dynamical control system, and supply chain integration {suppliers – customers‟ relationship), and operational performance OP as a dependent iii variable with its dimensions (cost reduction, improved quality, delivery time, service flexibility & response). Statistically, through problem, questions and framework of the study, the researcher formulate one main hypothesis and four subhypotheses, to evaluate the relationship between supply chain inventory management and operational performance in the pharmaceutical sector in Egypt. Then by conducting and developing a questionnaire, survey forms have been distributed (338) to collect data from the employees in this sector to verify the validity and reliability of data collection tool, using Alpha Cronbach‟s method that ranges between (0.838, 0.956), which are higher than the acceptable value (0.60), based on a number of statistical methods. Analysis of data and hypotheses tests were done, and the study found the following results: 1- Employees’ perception for the independent variable is weak, and employee’s perception for the dependent variable is moderate. 2- The researcher rejected the Null hypothesis ”There is no statistically significant impact of Supply Chain Inventory Management on the improvement of the Operational Performance”, and proved the accuracy of the alternative one ”There is a statistically significant impact of Supply Chain Inventory Management on the improvement of the Operational Performance”. And confirmed this by proving the perfection of the alternative four sub-hypotheses emanating from it 3- The results showed a general positive relationship between both independent and dependent variables within a significant improvement of a dynamical inventory control system and the integration between suppliers and customers on the operational performance of the pharmaceutical organizations. Yet, the infrastructure of political and governmental policies of the sector was accepted as the most important factor affecting on improving operational performance. Then, the researcher presented the relationship mentioned above through a proposed framework which displayed supply chain inventory management (SCIM) with its dimensions and the operational performance (OP) with its dimensions in the pharmaceutical organizations to centralize pharmaceutical industry supply chain to improve operational performance. Also, the iv researcher used all the dimensions of the study to prove that there is a positive relationship between both variables, hence a significant impact of the mentioned dimensions on each other. Finally, the researcher draws the following recommendations to be applied in the pharmaceutical sector, as follows: 1) Addressing personal difficulties, such as lack of professional skills, by employing experienced workers, and building administrative classes to enhance organizations efficiency. 2) Seeking innovative ways through entrepreneurs to promote positive competition with other foreign products. 1- Developing a positive attitude towards a challenging business environment to gain competitive advantage. 2- Developing strategies that help to strengthen products and services of the mentioned sector to improve the work. 3- Adhering compliance is a must, added; timing, procurement and inventory management in the supply chain, and imposing training programs of internal staff, all this help to improve the operational performance of pharmaceutical organizations. 4- Changing the educational system of the mentioned sector to be focused on the orientation of culture. 5- Promoting full integration of new values in universities of the pharmaceutical sector, as civil scientific research, anti-corruption studies and technological studies, etc. 6- Local residents must believe that corruption is a ”cut worm” eat deep into the progressive state, affecting development and economic growth, this needs strong civil studies to help fight corruption. 7- Cooperation of the organizations in the mentioned sector together to discuss the tools and means of pharmaceutical monopoly in Egypt. 8- Managers are expected to use existing media platforms for advertising and awareness creation. Recommendations suggested by the researcher: 1) Establishing of a device to provide annual necessary information about stock size, according to R & D Budget & under the responsibility of senior management cooperated with department stores. v 2) Applying monthly mathematical formulas to determine the optimal point of both active & safety stocks to reduce inventory risks, according to R & D Budget & under the responsibility of senior management, research, warehouse & procurement departments. 3) A monthly follow up of all inventory items concerning price & quantity to avoid risk of stock depletion, according to both research & stores department & under the responsibility of senior, research & warehouse departments. 4) A daily careful handling of stock size so as not to exceed the appropriate limit, according to R & D Budget & under the responsibility of senior, research & warehouse departments. 5) An annual follow-up of all technological developments of applying modern stock systems, according to R & D budget & under the responsibility of the above departments. |